Just received my delivery from oakhurst interiors, phoned and spoke to James who was very helpful in his advice, fast delivery now time to fit them, thanx
I purchased kitchen cabinet handles from Oakhurst Interiors. I was pleased with the quality. I realised that the door handles were too small (although they were what I ordered), therefore, I ordered some larger ones. They arrived and again were fine. I emailed the company and said that I wanted to return the handles. I didn't receive a reply, received an email today (21 May) but sent them back anyway, via Hermes and have a receipt. I have now received a refund. Thank you.
Really helpful in buying the products (doorhandles) but when they turned up they were poor quality and badly scratched. They were returned and still waiting for a refund of over 120. Fortunately they were purchased on credit card and they are handling the dispute. Noticed the other google review is for the same issue. Will definitely not be using them again !
I ordered 2 door handles nearly 3 weeks ago, unfortunately, they were smaller that I liked, so I repackaged them up securely, on the same day as I had received them, & posted them back. I also sent an e-mail the same day explaining the reason for the return. They were signed for at the other end, but to date despite another e-mail enquiring about my refund & numerous phone calls that just rings out or is engaged, no-one has been courteous enough to contact me. I can only conclude that I will not be getting my refund & therefore will not use this company again or recommend them.
Oakhurst Interiors & Fittings is a UK Hardware Store based in Rugeley, West Midlands. Oakhurst Interiors & Fittings is located at 224, Rugeley Self Storage, Wheelhouse Rd, Rugeley WS15 1UZ, UK.
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