5
Redbrook Lane Industrial Estate, Redbrook Ln, Rugeley WS15 1QU, UK
Rugeley, West Midlands WS15 1QU
01889 224505

Great Service Nice Guys to work with

Friendly staff always willing to help.

super service and highly recommend

I have put one star as it is not possible to place less.DO NOT WORK FOR IF YOU DON'T WANT TO GET PAID FOR 5-6 MONTHSIn a few words - completely and utterly unprofessional. I work in credit control and have had many dealings with this company, all negative. We should have known when they told us 'we don't pay waiting time' when our truck was on site for 3 hours!!! We did transport work for this company and was not paid for over FIVE MONTHS. I cannot count the amount of times I spoke to their accounts and was completely fobbed off for payment. Complete waste of my time.They then did a single job for ourselves which they demanded payment for, whilst not having the common sense to put any payment terms on the invoice, so I placed this on the payment run at the end of the month.To my disgust, I was told that 'this wasn't good enough' - I could not believe what I was hearing. I also discovered that although they were chasing for a payment of around 300 for the June account, they owed one of our other companies over 1200 for June too which they surprisingly didn't mention, or had any intention of paying.As they threatened bad feedback, I completed a payment on the bank to them, albeit reluctantly, but this was paid. I have since been informed that although we paid the invoice, they did NOT pay the invoices to ourselves and lo and behold, left us back feedback anyway! So not only do they not pay their invoices, but also their word doesn't mean a lick of anything to anyone.This is an absolute joke of a company and we have since banned all work from them. I would advise anyone against working with this company at all costs, there are other ways of banging your head against a brick wall.

I had a delivery from Hawkins today. The allocated time slot passed so I called the company. After holding for just a cpl mins I was helped by a lovely lady. She explained sone traffic issues and said she'd ask the driver to get in touch.Immediately Gurmukh called explaining he was just 10 mins away from his next drop in Southampton, had one to do in Chichester, then we were next.A courtesy call when he was close by then unloaded in a friendly and professional way. I'm not sure what some reviewers expect....From my own point of view although the parcel (a shower door) arrived two hours late, it was an exceptional service. Thank you hawkins!

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Hawkins Logistics Limited — Storage in Rugeley

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Hawkins Logistics Limited

Storage at Redbrook Lane Industrial Estate, Redbrook Ln, Rugeley WS15 1QU, UK. Here you will find detailed information about Hawkins Logistics Limited: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    8:00 AM – 6:00 PM
  • Tuesday
    8:00 AM – 6:00 PM
  • Wednesday
    8:00 AM – 6:00 PM
  • Thursday
    8:00 AM – 6:00 PM
  • Friday
    8:00 AM – 6:00 PM
  • Saturday
    8:00 AM – 6:00 PM
  • Sunday
    Closed

Rating

4
/
5
Based on 5 reviews

Contacts

Categories:
State:
West Midlands
Address:
Redbrook Lane Industrial Estate, Redbrook Ln, Rugeley WS15 1QU, UK.
City:
Rugeley
Phone:
Postcode:
WS15 1QU

About Hawkins Logistics Limited

Hawkins Logistics Limited is a UK Storage based in Rugeley, West Midlands. Hawkins Logistics Limited is located at Redbrook Lane Industrial Estate, Redbrook Ln, Rugeley WS15 1QU, UK.


Please contact with Hawkins Logistics Limited using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Hawkins Logistics Limited opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Hawkins Logistics Limited

  • Craig Robertson
    Added 08.02.2019
    Great Service Nice Guys to work with
  • john webster
    Added 17.01.2019
    Friendly staff always willing to help.
  • Mark Gilbert
    Added 07.01.2019
    super service and highly recommend
  • Jessica Widdop
    Added 21.09.2018
    I have put one star as it is not possible to place less.DO NOT WORK FOR IF YOU DON'T WANT TO GET PAID FOR 5-6 MONTHSIn a few words - completely and utterly unprofessional. I work in credit control and have had many dealings with this company, all negative. We should have known when they told us 'we don't pay waiting time' when our truck was on site for 3 hours!!! We did transport work for this company and was not paid for over FIVE MONTHS. I cannot count the amount of times I spoke to their accounts and was completely fobbed off for payment. Complete waste of my time.They then did a single job for ourselves which they demanded payment for, whilst not having the common sense to put any payment terms on the invoice, so I placed this on the payment run at the end of the month.To my disgust, I was told that 'this wasn't good enough' - I could not believe what I was hearing. I also discovered that although they were chasing for a payment of around 300 for the June account, they owed one of our other companies over 1200 for June too which they surprisingly didn't mention, or had any intention of paying.As they threatened bad feedback, I completed a payment on the bank to them, albeit reluctantly, but this was paid. I have since been informed that although we paid the invoice, they did NOT pay the invoices to ourselves and lo and behold, left us back feedback anyway! So not only do they not pay their invoices, but also their word doesn't mean a lick of anything to anyone.This is an absolute joke of a company and we have since banned all work from them. I would advise anyone against working with this company at all costs, there are other ways of banging your head against a brick wall.
  • Nigel Parish
    Added 21.07.2018
    I had a delivery from Hawkins today. The allocated time slot passed so I called the company. After holding for just a cpl mins I was helped by a lovely lady. She explained sone traffic issues and said she'd ask the driver to get in touch.Immediately Gurmukh called explaining he was just 10 mins away from his next drop in Southampton, had one to do in Chichester, then we were next.A courtesy call when he was close by then unloaded in a friendly and professional way. I'm not sure what some reviewers expect....From my own point of view although the parcel (a shower door) arrived two hours late, it was an exceptional service. Thank you hawkins!
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